TapestryNotes for CreativesDownload for iOS

Tapestry Support

How can we help?

Questions about recording, your account, subscriptions, or your data? Tell us what happened and we’ll help you get back to creating.

Email supportv@tapestry.house↗

Quick help

Start here

01

Recording & transcription

If Tapestry cannot hear you, make sure microphone access is enabled in iPhone Settings, then reopen the app and try a short recording in a quiet space.

02

Account & sign-in

Use the same sign-in method you chose when creating your account. If you still cannot get in, email us from the address connected to Tapestry.

03

Subscriptions

App Store subscriptions and cancellations are managed by Apple. You can review your plan in Apple Subscriptions.

Before you write

Help us help you

Include the email linked to your account, your iPhone model and iOS version, and a short description of what you expected and what happened instead.

Screenshots can help, but please remove private recordings, transcripts, passwords, payment information, and anything else you do not want to share.

Looking for privacy choices or account deletion? Visit Data Controls.

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